Enterprise Backup & Disaster Recovery Solutions
ITECS delivers enterprise-grade business continuity for Dallas businesses. With 15-minute recovery times and a 99.99% success rate, we protect your data from ransomware, hardware failure, and natural disasters.
Business Continuity, Guaranteed
< 15 min
RTO for Critical Systems
< 1 hour
RTO for Standard Systems
99.99%
Recovery Success Rate
< 15 min
RPO for Mission-Critical Data
Our Comprehensive DR Planning Methodology
A disaster recovery plan is only effective if it's thorough, tested, and understood by your team. We handle the entire lifecycle.
- Business Impact Analysis
We identify your most critical systems, dependencies, and establish acceptable downtime thresholds (RTO/RPO) for each.
- Custom DR Plan Development
A tailored recovery plan is created for your unique environment, outlining step-by-step procedures for various disaster scenarios.
- Regular Testing & Validation
We conduct quarterly drills and annual full-scale simulations to ensure the plan works as expected and identify areas for improvement.
- Staff Training & Runbooks
Up-to-date runbooks and team training ensure everyone knows their role during a disaster, enabling a swift and coordinated response.
Enterprise-Grade Technology Stack
We leverage industry-leading technologies to deliver robust and reliable data protection.
Veeam
Provides instant VM recovery and granular file restoration for on-premise and cloud workloads.
Azure Site Recovery
Enables full datacenter failover to the Azure cloud within minutes, ensuring business continuity.
AWS Backup
Centralizes and automates data protection across AWS services for cloud-native applications.
Datto BCDR
All-in-one solution offering immutable backups and rapid virtualization for comprehensive ransomware protection.
Compliance-Ready Backup Solutions
Our backup and recovery solutions are designed to satisfy industry-specific compliance requirements for data protection, retention, and security.
HIPAA
Our solutions for healthcare providers ensure that all Protected Health Information (PHI) is backed up and stored in a manner that meets HIPAA's strict security and privacy rules.
Financial Services
We meet stringent financial regulations (e.g., FINRA, SEC) with auditable backup processes, long-term immutable archiving, and rapid recovery capabilities.
Legal
For law firms, we provide secure, confidential backup of case files and client data with retention policies that align with legal and ethical obligations.
CMMC/NIST
For defense contractors, our backup solutions help meet CMMC and NIST 800-171 requirements for data protection, incident response, and system recovery.
24/7 Emergency Recovery Process
When a disaster strikes, our Dallas-based team follows a clear and rapid response protocol to get you back online fast.
- 1
Call our 24/7 emergency hotline at (214) 444-7884.
- 2
An ITECS engineer responds within 15 minutes to begin assessment.
- 3
The disaster severity is determined and the appropriate recovery plan is selected.
- 4
The recovery plan is activated upon your approval.
- 5
You receive regular status updates every 30 minutes until resolution.
- 6
A post-recovery report with root cause analysis is provided.
Client Success Stories
Dallas Law Firm Recovers from Ransomware in 45 Minutes
ITECS' isolated, immutable backups allowed for a full data restore without paying a ransom, preventing catastrophic data loss and financial damage.
Manufacturing Plant Resumes Production After Tornado
Cloud failover to our secondary data center kept critical production and logistics systems running while the primary site was repaired.
Healthcare Provider Achieves Zero Data Loss After Server Failure
Continuous data replication ensured that even with a total hardware failure, no patient data was lost and services were restored from a replica within minutes.
Rigorous Testing & Validation Protocols
An untested backup is just a hope. We provide certainty through a multi-layered testing schedule.
Daily
Automated Backup Verification
Every backup job is automatically checked for completion and integrity, with instant alerts for any anomalies.
Monthly
Random File Restoration
We perform random spot-checks by restoring individual files and database records to ensure granular recoverability.
Quarterly
Application Recovery Drills
We conduct partial failover tests to verify that critical applications can be restored and function correctly.
Annually
Full DR Simulation
A comprehensive, full-scale disaster recovery test is performed to validate the entire business continuity plan from start to finish.
The ROI of Modern Disaster Recovery
Investing in a robust business continuity plan is one of the smartest financial decisions a business can make. The cost of downtime far exceeds the cost of protection.
- Average SMB Downtime Cost: $8,000 - $15,000 per hour.
- 40% Savings: Modern cloud solutions typically offer a 40% TCO reduction over traditional tape backups.
- Fast ROI: Most clients see a full return on their DR investment within 6 months through prevented downtime and improved efficiency.
Calculate Your Downtime Cost
Use our simple tool to estimate the potential financial impact of an outage on your business.
Backup & Disaster Recovery FAQ
RPO (Recovery Point Objective) defines the maximum acceptable data loss measured in time, answering 'How much data can you afford to lose?' RTO (Recovery Time Objective) is the maximum acceptable downtime, answering 'How quickly must systems be restored?' Together, these metrics shape your backup frequency and recovery infrastructure requirements.
Cloud backups offer lower upfront costs, scalability, and geographic redundancy. On-premises systems provide faster local recovery speeds and complete data control. Many businesses use a hybrid approach, keeping recent backups on-site for speed and long-term archives in the cloud for disaster protection.
DR plans should be tested at least twice a year, and after any significant IT infrastructure changes. Regular testing is crucial because untested plans frequently fail due to outdated procedures or personnel changes.