Experiencing a Cybersecurity Breach?
Don't panic. ITECS's emergency response team is here to help 24/7. With over 20 years of experience handling security incidents, we'll contain the threat, minimize damage, and get you back to business quickly. Call our emergency hotline now at 877-ITECS10.
24/7 Emergency Breach Response
877-ITECS10Immediate response • Expert remediation • We've got your back
Understanding Cybersecurity Breaches
A cybersecurity breach occurs when unauthorized individuals gain access to your systems, data, or networks. These incidents can range from simple malware infections to sophisticated targeted attacks. The key to minimizing damage is rapid, professional response.
Phishing & Email Compromise
Unauthorized access through deceptive emails, compromised credentials, or business email takeover
Ransomware Attack
Malicious encryption of your files with demands for payment to restore access
Data Breach
Unauthorized access, theft, or exposure of sensitive business or customer information
Network Intrusion
Unauthorized access to your network infrastructure, servers, or critical systems
Insider Threat
Malicious or accidental data exposure by employees, contractors, or partners
Malware Infection
Viruses, trojans, or other malicious software compromising your systems
What to Do Right Now
If you suspect a breach, these immediate actions can help minimize damage:
Stay Calm
Take a deep breath. Our experts handle breaches daily and will guide you through this.
Call Us Immediately
Contact our 24/7 emergency hotline at 877-ITECS10. Every minute counts in breach response.
Document What You See
Take screenshots, note unusual behavior, but don't try to fix it yourself.
Disconnect But Don't Shutdown
Unplug network cables if instructed, but keep systems running to preserve evidence.
Time is Critical
The first hour after discovering a breach is crucial. The faster we respond, the less damage occurs.
Call Emergency Hotline NowHow to Reach ITECS & What to Expect
When you contact our emergency response team, here's exactly what happens:
Immediate Response
- Emergency hotline answered by security expert
- Initial threat assessment and triage
- Immediate containment recommendations
- Remote assistance begins
Containment
- Isolate affected systems
- Stop the spread of the breach
- Preserve forensic evidence
- Implement emergency security measures
Investigation
- Forensic analysis of the breach
- Identify attack vectors and timeline
- Assess data impact and exposure
- Document findings for compliance
Remediation
- Remove malware and threats
- Patch vulnerabilities
- Restore systems from clean backups
- Implement enhanced security controls
Recovery
- Verify system integrity
- Monitor for recurring threats
- Update security policies
- Provide detailed incident report
Multiple Ways to Reach Our Emergency Team
Existing Clients
Contact your Account Manager
Direct line to your team
Real Breach Scenarios & Our Approach
Every breach is unique, but our systematic approach ensures comprehensive resolution:
Ransomware Attack on Law Firm
Situation:
A 50-person law firm discovered their files were encrypted with a ransom demand for $75,000
Our Approach:
- Isolated infected systems within 30 minutes
- Identified the ransomware variant and attack vector
- Restored all data from our managed backups without paying ransom
- Implemented advanced endpoint protection to prevent recurrence
Outcome:
Full recovery in 48 hours with zero data loss and no ransom paid
Email Account Takeover at Healthcare Provider
Situation:
Attackers gained access to executive email accounts and attempted wire fraud
Our Approach:
- Immediately reset all credentials and enforced MFA
- Traced unauthorized access and identified compromised accounts
- Worked with bank to stop fraudulent wire transfers
- Implemented email security and user training program
Outcome:
Prevented $250,000 loss and secured all accounts within 4 hours
Data Breach at Manufacturing Company
Situation:
Customer database with 10,000 records was accessed by external attackers
Our Approach:
- Quickly identified and closed the security vulnerability
- Conducted forensic analysis to determine data exposure
- Assisted with regulatory notifications and compliance
- Redesigned network architecture with enhanced security
Outcome:
Minimized exposure, met compliance requirements, and prevented future breaches
We've Got Your Back
When you're facing a cybersecurity crisis, you need more than just technical expertise. You need a partner who understands the stress, urgency, and business impact of a breach.
30-Minute Response
Our emergency response team begins working on your breach within 30 minutes of your call
Expert Team
Certified incident response specialists with experience handling hundreds of breaches
Complete Remediation
We don't just fix the immediate problem – we ensure it can't happen again
Compliance Support
Full documentation and assistance with regulatory requirements and notifications
No Judgment
Breaches happen to good companies. We focus on solutions, not blame
Transparent Pricing
Clear, upfront pricing with no hidden fees during your time of crisis
Our Promise to You
"We treat every breach as if it were happening to our own business. Your crisis becomes our priority, and we don't rest until you're secure, recovered, and protected against future attacks."
- Brian Desmot, CIO/CISO, ITECS
Preventing Future Breaches
After we resolve your immediate crisis, we help ensure it never happens again through:
- Security Assessment:Comprehensive evaluation of your entire security posture
- Enhanced Protection:Implementation of advanced security tools and monitoring
- Employee Training:Security awareness programs to prevent future incidents
- Incident Response Plan:Documented procedures for rapid response to any future threats
Transparent Emergency Response Pricing
We believe in fair, transparent pricing during your time of crisis. No hidden fees, no surprises.
Initial Response
$0
First consultation and immediate containment guidance
Emergency Rate
$395/hr
Flat rate for all breach response services
Managed Clients
Included
Breach response included in MSP Elite plans
* Average breach resolution: 20-40 hours depending on severity and scope
Don't Wait - Every Second Counts
The longer a breach goes unaddressed, the more damage it causes. Our emergency response team is standing by 24/7 to help you contain, investigate, and recover from any security incident.
Also available:
breach@itecsonline.comAvailable 24/7/365 • Immediate Response • Experienced Team • No Judgment, Just Solutions